Question 1

WHAT ARE THE PAYMENT OPTIONS?

Accepted Answer

We accept credit card, debit card, net banking, wallet and upi. We do not offer cash on delivery.

Question 2

ARE YOUR ITEMS ALL PREORDERED?

Accepted Answer

Yes, all items are up for preorder unless otherwise stated.

Question 3

HOW DO I GET STOCK UPDATES?

Accepted Answer

Follow our Instagram page and turn on the notifications to stay up to speed on our latest collections and other frequent updates. Our Instagram handle is @kumoshoppe.

Question 4

DO YOU OFFER CUSTOMISED NOTES TO INCLUDE WITH ORDERS THAT I WANT TO PLACE AND SEND IT TO A FRIEND AS A GIFT?

Accepted Answer

Yes, this won't be a problem. However, no rush order because we have no control over courier and shipment time.

Question 5

WHAT IS THE ESTIMATED TIME OF ARRIVAL?

Accepted Answer

For ready stock items, the estimated time of arrival is 2-7 working days. For preorder items, the estimated time of arrival is 14-30 working days.

FREQUENTLY ASKED QUESTIONS

WHAT ARE THE PAYMENT OPTIONS?

ARE YOUR ITEMS ALL PREORDERED?

HOW DO I GET STOCK UPDATES?

DO YOU OFFER CUSTOMISED NOTES TO INCLUDE WITH ORDERS THAT I WANT TO PLACE AND SEND IT TO A FRIEND AS A GIFT?

WHAT IS THE ESTIMATED TIME OF ARRIVAL?